Researching the
next wave of AI
VIAM Labs is an independent AI research lab. We study agentic systems, frontier model behaviour, and AI product design — publishing our findings and building along the way.
The lab
Research, built in the open
A small lab working on hard problems at the frontier of AI.
Research focus
What we study
Our research sits at the intersection of agentic AI, model behaviour, and AI product design — with a focus on problems that matter in production.
Agentic AI
Multi-step reasoning, tool use, and autonomous decision-making in AI systems. We study how agents plan, recover from failure, and coordinate at scale.
- Multi-agent orchestration
- Tool-use & function calling
- Long-horizon task planning
- Human-in-the-loop systems
Model behaviour
Understanding what frontier models actually do — interpretability, emergent capabilities, alignment properties, and failure modes under distribution shift.
- Emergent capabilities
- Alignment & safety
- Interpretability methods
- Evaluation & benchmarking
AI product design
How AI-native products are architected, evaluated, and deployed at scale. We study the gap between research results and reliable production systems.
- AI product architecture
- Eval & reliability frameworks
- UX for AI-native products
- Deployment & observability
Applied ML
Bridging research findings and real-world systems — fine-tuning, RAG, retrieval architectures, and inference optimisation for production environments.
- Fine-tuning & RLHF
- Retrieval-augmented generation
- Inference optimisation
- Data curation & pipelines
Products
What we build
Research-driven products and tools built at the lab — from AI document intelligence to multi-agent infrastructure.
ViamOne
Beyond storage, beyond search. ViamOne's AI understands your contracts, IDs and insurance — extracting insights and turning static files into living intelligence.
Agent Runtime
A production-ready runtime for deploying, monitoring, and scaling multi-agent AI systems — built out of our agentic AI research.
Knowledge Hub
Connect any knowledge source to AI. Secure, scalable RAG infrastructure with semantic chunking and support for 50+ data connectors.
AI Gateway
Centralised gateway for all AI calls — routing, cost tracking, PII redaction, and compliance guardrails built on Cloudflare's edge network.
Publications
Recent research
Papers, technical reports, and experiments from the lab. All findings published openly.
Evaluating tool-calling reliability in agentic pipelines
A systematic study of failure modes when language models invoke external tools across multi-step tasks — with a benchmark suite and mitigation strategies.
Context window utilisation patterns across frontier models
Empirical analysis of how GPT-4o, Claude 3.5, and Gemini 1.5 use their context windows — revealing systematic gaps between stated and effective capacity.
VIAM-Bench: an open eval suite for multi-agent coordination
An open-source evaluation framework for measuring coordination, task delegation, and error recovery in heterogeneous multi-agent AI systems.
Join the lab
We're a small team with a long view
We work independently, publish openly, and stay close to the frontier. If you care deeply about hard AI problems, we'd love to hear from you.
Get in touch
Say hello to the
lab
We publish openly and move fast. Whether you want to collaborate on research, ask about our products, or just say hello — drop us a line.
We're open to