Terms of Service
Last updated: 1 June 2025
Please read these Terms of Service ("Terms") carefully before using the VIAMLabs website at viamlabs.com or engaging VIAMLabs for any services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Acceptance of terms
These Terms constitute a legally binding agreement between you and VIAMLabs. Your continued use of the website or engagement of our services constitutes acceptance of these Terms and any updates we make to them.
2. Services
VIAMLabs provides enterprise AI product development, agentic AI systems, GenAI solutions, and related consulting and advisory services. The specific scope, deliverables, timelines, and fees for any engagement are set out in a separate Statement of Work or service agreement between VIAMLabs and the client.
We reserve the right to modify, suspend, or discontinue any aspect of our services or website at any time without notice.
3. Website use
You agree to use our website only for lawful purposes. You must not:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorised access to any part of the website or its underlying systems
- Transmit any unsolicited commercial communications, malware, or harmful code
- Reproduce, duplicate, copy, or re-sell any part of our website without express written permission
- Use automated tools to scrape or extract content from our website without permission
4. Intellectual property
All content on this website — including text, graphics, logos, icons, and software — is the property of VIAMLabs or its content suppliers and is protected by applicable intellectual property laws.
Nothing in these Terms grants you any licence to use VIAMLabs intellectual property except as expressly stated. Work product created for clients under a specific engagement is governed by the terms of the applicable service agreement.
5. Confidentiality
Information shared with VIAMLabs during an engagement is treated as confidential. We will not disclose client information to third parties except as necessary to deliver the agreed services, with your consent, or as required by law. Specific confidentiality obligations are set out in individual service agreements.
6. Disclaimer of warranties
Our website and its content are provided on an "as is" and "as available" basis without any warranties, express or implied. VIAMLabs does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Information on this website is provided for general informational purposes only and does not constitute professional advice. Always seek appropriate expert advice for your specific circumstances.
7. Limitation of liability
To the maximum extent permitted by applicable law, VIAMLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim relating to these Terms or our services shall not exceed the total fees paid by you to VIAMLabs in the twelve months preceding the claim.
8. Indemnification
You agree to indemnify and hold harmless VIAMLabs and its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of your use of our website or breach of these Terms.
9. Third-party links
Our website may contain links to third-party websites. These links are provided for convenience only. VIAMLabs has no control over the content of those sites and accepts no responsibility for them or for any loss or damage arising from your use of them.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Governing law
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts. Specific governing law and jurisdiction for client engagements will be set out in the applicable service agreement.
12. Changes to these terms
We may update these Terms at any time by posting the revised version on this page with an updated "last updated" date. Your continued use of the website after any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
13. Contact us
If you have any questions about these Terms, please contact us at: